Shipping policy

📦 Processing Time:

• Orders are processed within 1–2 business days after payment confirmation
• Orders placed on weekends or public holidays will be processed on the next business day
  

📍 Order Tracking:

Once your order is shipped, you will receive a confirmation with tracking details.

⏱ Delivery Time:

• Abu Dhabi & Dubai: 1–3 business days
• Other Emirates: 2–4 business days

Delivery times may vary slightly during peak seasons or public holidays.

⚠️ Delivery Responsibility:

• Please ensure your delivery address and contact details are accurate
• ROCÉEN is not responsible for delays due to incorrect information or failed delivery attempts
  

💰 Shipping Charges:

• Shipping fees are calculated and displayed at checkout
• Any free shipping promotions will be clearly communicated on the website